Terms of service

Terms of Service

Last updated: 12 December 2025

Welcome to SnugHaus (“we,” “us,” “our”). By accessing or purchasing from www.snughaus.shop (the “Site”), you agree to these Terms of Service (“Terms”). Please read them carefully.

1) Using Our Site

  • You must be at least 18 years old or have parental/guardian consent.

  • You agree not to use the Site or our products for any unlawful purpose.

  • We may refuse service or cancel orders at our discretion.

2) Product Information & Availability

  • We try to display product details and colors accurately; actual colors may vary by screen.

  • Prices, promotions, and availability can change without notice.

  • We may limit or discontinue products at any time.

3) Orders & Payment

  • All orders are subject to acceptance and availability.

  • Provide accurate, current billing, shipping, and contact details.

  • Payments are processed securely by our payment providers. Orders may be canceled if payment cannot be verified.

4) Shipping & Delivery

  • Typical processing time: 1–3 business days (about 80% of orders).

  • Estimated delivery after dispatch: 7–12 business days.

  • Delivery times are estimates and may be affected by courier delays, weather, customs, or high-volume periods.

  • Full details are in our Shipping Policy.

5) Returns, Exchanges & Refunds

  • We want you to love your purchase. Please see our Return & Refund Policy for eligibility, time windows, and how to start a return.

  • Original shipping fees are generally non-refundable unless required by law.

6) Pricing, Taxes & Duties

  • Prices are listed in the currency shown at checkout.

  • You’re responsible for any applicable taxes, customs, or import duties.

7) Intellectual Property

  • All content on the Site (text, images, logos, graphics, designs) is owned by or licensed to SnugHaus and is protected by applicable laws.

  • You may not copy, modify, distribute, or exploit Site content without our written permission.

8) Acceptable Use

You agree not to:

  • Interfere with or disrupt the Site’s operation or security.

  • Use automated tools (scrapers, bots) without written consent.

  • Upload harmful code or violate others’ rights.

9) Third-Party Services & Links

  • The Site may link to third-party sites or use third-party services (e.g., payment processors). We’re not responsible for their content, policies, or practices.

10) Warranties & Disclaimers

  • The Site and products are provided “as is” and “as available.”

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11) Limitation of Liability

  • To the maximum extent permitted by law, SnugHaus is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data arising from your use of the Site or products.

  • Our total liability for any claim will not exceed the amount you paid for the product at issue.

12) Privacy

  • Your privacy matters. Please review our Privacy Policy to learn how we collect, use, and protect your information, and your rights under applicable laws (e.g., GDPR).

13) Changes to These Terms

  • We may update these Terms from time to time. Changes take effect when posted on this page.

  • Your continued use of the Site means you accept the updated Terms.

14) Contact Us

Questions about these Terms? We’re here to help.
Email: snugghaus@gmail.com